This Privacy Policy explains how Meco INC. (“Meco,” “we,” “us,” or “our”) collects, uses, stores, and shares personal information in connection with your use of our website, services, and communications. It also describes the rights and choices available to you regarding your personal information.
Please read this Policy carefully together with our Terms and Conditions before accessing or using our Services. By using our website or engaging with us through any channel (online or offline), you acknowledge and agree to the practices described below. If you do not agree, please discontinue use of our Services.
We may modify this Policy from time to time without prior notice. Changes may apply to information we already hold as well as to new information collected thereafter. When we update the Policy, the “Last Updated” date at the top will be revised. For material changes that affect your rights, we will provide advance notice, such as an email notification or a prominent notice on our website.
Personal Information We Collect
We collect personal information when you interact with us, whether through our website, by email, during phone calls, through surveys, or in person at trade shows and customer meetings. “Personal information” generally refers to any information that identifies you directly or indirectly, such as your name, email address, company affiliation, mailing address, or phone number.
You may provide personal information voluntarily when you place an order, request a quotation, register an account, or subscribe to our communications. Examples include your last name, company name, job title, mailing and billing address, country, contact details, and information about the products or services you are interested in. If you upload specifications, CAD drawings, engineering documents, or other files to facilitate a project, those materials may also contain personal or business information that we retain on your behalf.
We also collect information automatically when you access our website. This may include your IP address, browser type, operating system, device identifiers, and general location information. We use cookies and similar technologies to understand how visitors use our site, to improve functionality, and to deliver more relevant marketing. Cookies allow us to recognize repeat visitors, measure the effectiveness of our content, and personalize your browsing experience.
We use Google Analytics to analyze website traffic and improve user experience. Google Analytics collects information such as your device type, pages visited, and time spent on the site. The data is stored by Google in an anonymized format where possible.
You can learn more about how Google uses this information here and opt out of Analytics here.
In some cases, we may also receive information about you from third‑party partners such as logistics providers, analytics companies, or credit verification agencies, as required to fulfill our services and maintain compliance.
How We Obtain Consent
When you provide personal information for the purpose of completing a transaction, verifying payment details, placing an order, or arranging delivery, we consider this as consent to our collection and use of the information for that specific purpose only.
If we intend to use your information for any secondary purpose, such as marketing or promotional communications, we will request your explicit consent or provide you with the opportunity to decline. You may withdraw your consent at any time by contacting us using the details provided at the end of this Policy.
How We Use Your Information
We use personal information only for legitimate business purposes and in accordance with applicable laws. This includes processing orders, fulfilling contracts, providing customer support, responding to inquiries, and sending important updates related to your transactions.
We may also use your information to communicate with you about our products and services, including promotional offers and updates that we believe may be relevant to your business. Where required by law, we will obtain your consent before sending such communications, and you may opt out at any time.
We do not sell personal information. However, under California law, the term “sale” or “sharing” may include limited data sharing with analytics tools (e.g., Google Analytics). California residents can opt out of such sharing or submit other privacy requests via [email protected].
In addition, we may use the information we collect to improve our website, analyze usage trends, manage security risks, and ensure compliance with applicable regulations. In certain cases, we may combine data from multiple sources to improve the accuracy and completeness of our records.
Sharing of Information
Meco does not sell your personal information. We share personal information only under limited circumstances:
- With trusted third‑party service providers such as payment processors, hosting providers, logistics companies, and analytics vendors, who assist us in delivering our Services.
- With our vetted manufacturing partners, where necessary to fulfill production requests.
- With regulators, law enforcement, or other authorities when legally required, or when we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or that of our partners and customers.
- As part of a corporate transaction, such as a merger, acquisition, or sale of assets, where your information may be transferred to the new entity.
All third parties engaged by Meco are required to maintain the confidentiality and security of your personal information and to use it solely for the purposes specified by us.
Security of Information
We take reasonable technical, organizational, and administrative precautions to protect your personal information against unauthorized access, misuse, alteration, or destruction. These safeguards include secure servers, encryption, restricted access, and staff training. While no method of data transmission or storage can be guaranteed as completely secure, we are committed to continuously improving our security measures to protect your information.
International Transfers
As a global business with operations and partners in multiple countries, your information may be transferred and stored outside your country of residence, including in the United States, China, India, and Mexico. Where legally required, we implement safeguards such as the European Commission’s Standard Contractual Clauses (SCCs) or equivalent protections to ensure your rights are respected.
Retention of Information
We retain personal information only as long as is reasonably necessary to provide our Services, fulfill contractual obligations, comply with legal requirements, and resolve disputes. When data is no longer required for these purposes, we will delete or anonymize it in accordance with industry best practices.
Your Rights and Choices
Depending on your jurisdiction, such as the European Union or California, you may have the right to:
- Request access to the personal information we hold about you and receive a copy in a portable format.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal information, subject to legal or contractual retention requirements.
- Withdraw previously given consent, such as for marketing communications.
- Object to or restrict certain forms of data processing.
To exercise these rights, please contact us using the information provided below. We may require verification of your identity before fulfilling your request.
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will take effect immediately upon posting to our website. If the updates involve material changes to how your personal information is handled, we will notify you in advance through appropriate means, such as email or a prominent notice on our site.
